Crystal C. Coombes joins Grand River Solutions as 504 Practice Lead with more than 35 years of experience in private and public industry, higher education, and disability management. Crystal previously served as ADA/504 Coordinator and Title IX Coordinator in addition to her role as the Assistant Vice President of Equity and Access Services with the Office for Diversity, Equity and Inclusion at George Mason University. During her extensive career, she has developed, implemented and managed several inaugural programs and services including that of a multi-campus division of Student Affairs. Crystal has an extensive background in mental health and crisis assessment/management, equity and access services, disability and workers compensation, compliance and risk management, and investigation. She holds various professional certifications including licensure as a Licensed Professional Counselor in Virginia and as a national mediator.

Crystal is a nationally and internationally recognized speaker on numerous topics in higher education, ADA/504, Title IX, mental health, and program development and management. Having practiced in industry, government and higher education, her work includes technical papers and training manuals spanning various topics in psychology, disability management, human resources, and crisis management.

She received her Bachelor of Social Work and her Minor in Psychology from Virginia Commonwealth University. Crystal holds a Master of Education, Counseling from the University of Virginia and a second Master of Arts in English from National University.

In addition to her current duties, Crystal taught various subjects in the humanities at the college level. She has written numerous poems, short stories, works of music, and is the author of the Lu Garcia Mystery Series including All Things Equal.